Essay 4.8 | Scarcity


A senior leader once put the problem in beautifully human terms. If a sales kickoff lands on your daughter’s birthday or near Mother’s Day, he said, it “better be freaking good.” That line stayed with me because it cuts through the romance of gathering. Yes, events matter. Yes, shared time can do things email, dashboards,…
In the musical Brigadoon, a village appears in the Scottish mist for one day every hundred years. For that single day, it is complete: people, streets, rituals, love, danger, memory, and song. Then it disappears again. That has always felt like one of the best metaphors for events. Before a great gathering, there is silence….
When I joined Microsoft, one of the first surprises was how hard it was to answer a few simple questions: How much were we spending on events? Where were we showing up in person? What was the objective of each gathering? No one was hiding the information. It was simply scattered. Product groups had event…
At Dell World, Brocade became known for throwing the party everyone really wanted to attend. Eventually, the party became so popular that it had to become a “whisper party,” because the official host understandably did not love watching people slip away from the sanctioned program to go somewhere more exciting. That is a barnacle event….
For one pharmaceutical launch, we did not begin with the product. We began with a husband, a wife, two doctors, and the shrinking of a life under chronic illness. We began with what the disease did to ordinary days: the fatigue, the fear, the appointments, the narrowing of possibility. Only then did the product enter…
Essay 1.1 | Acts of Humanity “My Humanity Is Bound Up in Yours,For We Can Only Be Human Together.” Desmond Tutu Grand Central is one of those places that seems less like a building than a living organism. On a normal day, it holds a choreography of commuters, tourists, vendors, workers, police officers, families, students,…