Essay 1.5 | Stories: Uniquely Human


Bill Gates was on stage demonstrating Windows 98 when the machine crashed into the now-legendary Blue Screen of Death. You can feel the room in the video. The moment lands, the audience reacts, and everyone knows something has gone wrong in public. Then Gates smiles and says, “We’ll fix that bug before we ship.” The…
The first time I watched thousands of enterprise salespeople stand up and sing “Sweet Caroline,” I remember thinking: this makes little sense. These were serious people responsible for serious revenue. They were not at a neighborhood bar or a ballgame. They were at a corporate event. And yet the pianist hit the opening chords, arms…
For one pharmaceutical launch, we did not begin with the product. We began with a husband, a wife, two doctors, and the shrinking of a life under chronic illness. We began with what the disease did to ordinary days: the fatigue, the fear, the appointments, the narrowing of possibility. Only then did the product enter…
Essay 1.1 | Acts of Humanity “My Humanity Is Bound Up in Yours,For We Can Only Be Human Together.” Desmond Tutu Grand Central is one of those places that seems less like a building than a living organism. On a normal day, it holds a choreography of commuters, tourists, vendors, workers, police officers, families, students,…
One of the most memorable, meaningful, magical events of my early life should have been my college graduation.
I did not go.
At the same time everyone is talking about artificial intelligence replacing, accelerating, summarizing, generating, automating, or reshaping knowledge work, a global business-events company is being sold for about $1.8 billion. That is worth sitting with for a moment. The Financial Times reported that Hyve, a major organizer of business events, is being sold to Hellman…